AI-Agents for IT Services working with Chatwork
Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Send next-step emails to prospects discussing IT services.
Keep prospect conversations moving with relevant follow-up emails, and see what went out or needs your attention.
19 toolsTrack first-email delivery for prospective service clients.
Your lead status reflects confirmed first-email delivery. Your sales team sees the sends that still need attention.
34 toolsAcknowledge client IT requests with a ticket link or flag missing tickets.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
34 toolsRemove approved messages from support channels and log each result.
Bulk Slack cleanup starts with a private preview, so you can confirm the messages before deletion and see which ones were removed.
6 toolsRemove reassigned staff from client support channels.
Your roster shows which channel removals worked and which memberships still need attention after a departure or role change.
9 toolsRetry permitted channel removals and flag access that remains.
Know whether someone still has channel access after a scheduled removal fails, and get the next step when your team must finish it.
9 toolsFind shared openings for colleagues on client projects.
Find a meeting time that works for everyone without comparing calendars yourself. Get shared openings back in the same team chat.
8 toolsFind shared openings for service teams working across time zones.
Get meeting options across time zones, based on your team's current calendars and the local hours you choose for each person.
8 toolsAnswer support teams from shared runbooks and name the source files.
Your teammates get answers in the same chat conversation, with document names they can check for themselves.
12 toolsFile client incident reports and flag critical cases for responders.
Your team gets a PDF incident report to review, and critical cases reach responders according to the severity labels you choose.
7 toolsLog client service terms and end dates from shared agreements.
Your team gets a linked tracker row and a contract summary to check when someone shares a readable contract file in chat.
9 toolsAdd new hires to approved service team channels and report blocked access.
Give new colleagues the channel access their onboarding checklist calls for, with a clear list of what worked and what needs your attention.
8 tools
