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Log client problem reports and alert the team to urgent issues.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Price client project proposals against approved IT service offerings.
You get a business proposal draft with costs tied to your service rates and open questions ready for your review.
Answer IT service inquiries and flag needs the guide does not cover.
Your website leads get a helpful first reply, and your sales team sees the questions and contact details it still needs.
Screen service inquiries and prepare first emails for campaign review.
Website inquiries reach your campaign with a relevant email draft. You review the message before anyone sends it.
Check service inquiry emails before sales contacts a new client.
Get a clear pass or review result for contact form leads before sales follows up, with a reason for addresses that need a closer look.
Send IT service agreements and track pending client signatures.
Your client agreements reach the right signers, and your contract tracker shows who still needs to sign and when to follow up.
Check service inquiries before adding business prospects to outreach.
Your outreach register shows which website inquiries are ready to contact and which need a closer look.
Turn employee support forms into categorized service desk tickets.
Your team gets support requests sorted by your rules, and employees get ticket numbers they can use to follow up.