Pine Spark - 10x Your Client Service, Not Your Tasks

x Your Client Service,
Not Your Tasks

Get Your 10x Moments Playbook

Your Personal Touch

Expand your client relationships
that set you apart.

10x Impact

Find and use your key daily moments
to build real business value.

1x Work

Scale your service magic
without adding meetings or tasks.

Your Daily Keys

Every email, every meeting and every call with your clients
holds valuable chances to 10x your impact.

Find and use these daily moments to get more from every client interaction with just 1x work:

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From Vendor To Partner

Multiply Your Personal Edge

Save 30% Time — clarify service steps ¹

McKinsey found that teams spend up to 30% of their day looking for client info and checking what to do next.

With clear steps for your client work, we help you ensure that everyone in your team — and your clients — know exactly what's next.

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Source: McKinsey Global Institute - "The Knowledge Worker's Day"
Reach 78% More — know clients deeply ²

LinkedIn's State of Sales report shows that 78% of buyers choose firms who understand their business well over those who don't.

We help you turn client interactions into new growth. No extra work — just clear steps to spot and capture daily 10x Moments.

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Source: LinkedIn State of Sales Report 2022
Lift Revenue 28% — streamline handoffs ³

McKinsey found that 67% of service firms see growth slow down at handoff points between team members.

We help you turn daily client handoffs into 10x Moments. Clear steps keep work moving and clients happy — while your team stays focused on what matters.

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Source: McKinsey Report - "Business Process Efficiency Study 2023"

Good Work Spreads Fast

Turn Clients Into Fans

Win 84% More — maximize referrals ⁴

Your B2B buyers trust their peers. A major study found that 84% of business decisions start with: "Who do you recommend for this work?"

We help you make your clients fall in love with your service — so they tell others and become your best sales team.

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Source: Heinz Marketing B2B Buying Study
Boost Profits 25% — strengthen relationships ⁵

Bain & Company found that just a 5% boost in client retention leads to 25% higher profits. The math is clear: keeping good clients beats chasing new ones.

We help you spot the daily chances to strengthen client bonds. Simple steps that turn good clients into long-term fans — using the great work you already do.

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Source: Bain & Company - "The Economics of E-Loyalty"
Be 11x More Visible — spread the word ⁶

American Express found that each happy client tells 11 people about good work. Many firms stay hidden because they miss these chances.

We help you turn clients into fans and spread the word — with simple steps and without extra time or tasks.

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Source: American Express Global Customer Service Barometer

Moments That Scale

Build Business Value

Cut 42% Admin Time — Multiply Your Impact ⁷

Teams waste 58% of their time checking status, hunting for files, and chasing updates.

We help you build clear steps that scale, so your team spends less time coordinating — and more time delivering the service your clients love.

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Source: Asana - "Anatomy of Work Index 2023"
Cut Scope Creep 40% — clarify expectations ⁸

PMI found that unclear plans lead to 40% more scope creep and budget overruns. Your team get stuck in revisions and extra work.

We help you create Service Journeys to reliably manage your client's expectations, so your team stays on track and your clients know exactly what to expect.

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Source: Project Management Institute - "Requirements Management Practice Guide"
Grow 2x Faster — create seamless journeys ⁹

Bain found that firms with top client happiness scores grow twice as fast as their peers.

We help you turn your client interactions into journeys that maximize client happiness.

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Source: Bain & Company - NPS & Growth Research

Want x Impact From Happy Clients?

Turn daily client interactions into lasting business value — without adding meetings or tasks.

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Missing Moments = Missing Out

Each day, your team spends 30% of their time checking what to do next instead of deepening client relationships. ¹⁰

McKinsey found that service teams lose up to 30% of each day hunting for information and figuring out next steps. That's 2.5 hours every day not spent on deepening your client relationships.

We help you turn this lost time into growth time. Clear steps keep your team focused on what matters: delivering great work and spotting new opportunities with your clients.

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Source: McKinsey Global Institute - "The Knowledge Worker's Day"
Every day, you leave up to 25% more profit on the table with your existing clients. ¹¹

Bain & Company found that just a 5% boost in client retention leads to 25% higher profits. The math is clear: you already have everything you need to grow.

We help you spot daily moments to strengthen client bonds and boost your profits — using the great relationships you've already built and without extra work.

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Source: Bain & Company - "The Economics of E-Loyalty"
Each day, you might be losing 40% of project value to scope creep and unnecessary revisions. ¹²

PMI found that unclear plans lead to 40% of work going beyond scope, eating into margins and derailing timelines. Your best clients stay, but you make less on every project.

We help you create clear steps that keep work on track and profitable, while giving clients the flexibility they value. Turn scope discussions into high-value 10x Moments.

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Source: Project Management Institute - "Requirements Management Practice Guide"

Start finding these 10x moments today to turn your daily work into real business value:

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Service Is In Our DNA

We created Pine Spark with our experience of 12+ years as a service firm ourselves. Creating workflows and tools for our clients, we've experienced the daily challenges of service first-hand.

We Know Service Inside Out

The challenges of daily client work, building real business value, while eeping the personal edge that makes you stand out.

Boost Your Impact

We know how easily key moments go unnoticed in the daily rush. We help you find and use these 10x moments.

Where Service Meets Tech

With our tech know-how and real service experience, we help you in a way that fits your daily work — without complex systems.

Start Today

Get your 10x Moments Playbook today to find the chances you might miss. We can help you capture these moments to maximize your impact.

Find Your Daily 10x Moments

Build lasting business value while keeping your personal edge.

Get Your 10x Moments Playbook

Schedule Free Call

x Your Client Service,Not Your Tasks

Your Personal Touch

10x Impact

1x Work

Your Daily Keys

Multiply Your Personal Edge

Turn Clients Into Fans

Build Business Value

Want x Impact From Happy Clients?

Missing Moments = Missing Out

Service Is In Our DNA

We Know Service Inside Out

Boost Your Impact

Where Service Meets Tech

Start Today

Find Your Daily 10x Moments

x Your Client Service,
Not Your Tasks