Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Alert the covering teammate to urgent client support requests.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Bring client support chats into private channels for team replies.
Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.