AI-Agents for IT Services working with Front

Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.

Draft and Send Outreach

Find companies that fit the service offer and queue first emails for approval.

Your automated outreach starts with buyers who fit your profile. Review tailored emails before sending, then see every message and result in your sheet.

Works with25 tools
Escalate Customer Chats

Hand a client's unresolved support chat to a teammate for a decision.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools
Email New Referral Leads

Email referred companies about their IT needs and record the introduction.

New referral leads get an introduction tied to their stated need, and you can see the exact email and next step on the lead.

Works with20 tools
Remove Work Labels

Clear support email labels when the related task is done.

Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.

Works with9 tools
Request Email Reply Approval

Draft answers to client support emails for the responsible teammate to approve.

Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.

Works with24 tools
Send Emails to Notion

Add labeled support emails to a shared task list and clear completed ones.

Your marked Gmail conversations become shared Notion tasks, and finished work leaves your labeled inbox.

Works with12 tools
Summarize Team Email

Summarize client support requests and open questions for the team.

Keep your team current with an email summarizer that posts morning and evening inbox digests, including requests and deadlines.

Works with20 tools
Sort New Emails

Mark urgent client support emails and sort the rest by topic.

Your inbox shows email topics and importance, making client, supplier, and team requests easier to follow up.

Works with7 tools
Sort Work Emails

Categorize client support emails and flag urgent requests.

Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.

Works with6 tools
Hand Off Escalated Cases

Assign client support cases with the unresolved issue in a private note.

Your specialists get the customer's request and a clear next step, while former owners know who took over the case.

Works with26 tools
Answer How-To Questions

Answer client setup emails with approved help article steps.

Your customers get how-to answers from your help center, and your support lead gets questions those articles cannot answer.

Works with8 tools
Send Chat Auto Replies

Answer common client questions and flag unusual support issues for staff.

Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.

Works with8 tools
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