AI-Agents for Retail working with Front

Log shopper emails as cases and flag complaints for the support lead.

Your support queue stays current as emails arrive. Your lead hears about critical issues or upset customers, while routine requests get a reply using text you approve.

Works with11 tools

Share a shopper's unresolved chat with a teammate and send its handoff link.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools

Draft replies to shopper emails for the customer service lead to approve.

Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.

Works with24 tools

Draft captions that fit planned merchandise photos and clips.

Get three social media caption options by email for your planned photo or short video, with a recommended hook that fits your message.

Works with27 tools

Label shopper questions and order emails, then flag urgent requests.

Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.

Works with6 tools

Draft supplier orders when store stock falls below reorder points.

Keep stock balances current and supplier orders ready for review. Once you approve an order, the email goes out and its send details stay with the order.

Works with24 tools

Send difficult shopper cases to specialists with the original request.

Your specialists get the customer's request and a clear next step, while former owners know who took over the case.

Works with26 tools

Explain how to handle returns using approved help articles.

Your customers get how-to answers from your help center, and your support lead gets questions those articles cannot answer.

Works with8 tools

Answer common order emails and flag return exceptions for review.

Your routine support emails get a reply in the same conversation, while cases needing judgment land in your lead's decision list.

Works with10 tools

Answer common shopper questions and flag chats needing personal help.

Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.

Works with8 tools

Acknowledge shopper help requests overnight and flag replies for the next shift.

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools

Draft defect replies for shoppers using orders and replacement rules.

Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.

Works with34 tools