Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Identify shoppers whose campaign texts failed and flag their numbers.
See failed SMS deliveries beside your campaign recipients, with a staff channel list of numbers and reasons that need follow-up.
Track offer replies for store hires and share dated outcomes.
Your hiring team sees who accepted, declined, or missed the offer deadline, while timely reminders keep unanswered offers from slipping through.
Share ratings and shopper feedback from competing listings.
Your team gets competitor review alerts in its discussion channel. Each alert shows a rating and useful customer feedback, with a link to the review.
Make Reels from approved merchandise clips for promotion review.
Get an Instagram Reel for business ready to review from your campaign brief and footage. Find the MP4 link in your request thread.
Send promotional campaign assets to a named reviewer with a due date.
Your reviewer gets a clear request in chat when a campaign card reaches Review. Your lead can stop chasing the next handoff.
Flag quote mismatches before merchandise purchases are approved.
Your approver gets a clear quote check in the approval chat, including any supplier or total that conflicts with the purchase form.
Give shoppers paid invoice PDFs and flag invoices that need attention.
Your customers get a paid invoice PDF after payment, and your billing team hears when an invoice or email needs attention.
Draft approved replies to shoppers' questions about store offerings.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Draft SQL with product categories as columns in sales reports.
Get a pivot SQL query back in the chat thread, with totals explained and columns matched to your database schema.
Draft SQL to rank products by sales across stores.
Get a ranking SQL query in your chat thread, ready for review. See how the measure and ties determine each position.
Draft SQL counts of customers or orders with the requested store filters.
Get a SQL count query in the chat thread, with a clear note on what it counts and which conditions it uses.
Draft sales report SQL for the requested dates.
Get a SQL query for a date or date range in your report chat, with the time field and boundaries explained in the same thread.