RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Identify shoppers whose campaign texts failed and flag their numbers.
See failed SMS deliveries beside your campaign recipients, with a staff channel list of numbers and reasons that need follow-up.
Choose winners from store giveaway comments and show their entries.
Get a Facebook giveaway winner list you can trace to the original comments, with your entry rules checked across all listed posts.
Choose winners for shopper giveaways and record the draw.
Get a giveaway winner list you can explain, with eligibility notes in your sheet and the results sent to your organizer chat.
Share a shopper's unresolved chat with a teammate and send its handoff link.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Track offer replies for store hires and share dated outcomes.
Your hiring team sees who accepted, declined, or missed the offer deadline, while timely reminders keep unanswered offers from slipping through.
Share ratings and shopper feedback from competing listings.
Your team gets competitor review alerts in its discussion channel. Each alert shows a rating and useful customer feedback, with a link to the review.
Answer common shopper questions in chat and email the owner a copy.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Flag undecided promotion assets before scheduled campaign launches.
Your brand lead gets the file and launch deadline in a private alert while the pending approval carries the escalation.
Turn promotional briefs into prompts for campaign images.
Get a test-ready image generation prompt from your campaign brief, saved on the request and sent to your art director for a first test.
Flag proof access gaps before due reviews of retail campaign assets.
Your production team gets a morning view of who can open today's and tomorrow's proofs, with clear flags for reviews that need a fix or manual check.
Reply to shopper DMs with approved answers and flag questions the guide misses.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Flag delayed merchandise purchases before supplier quotes expire.
Your escalation owner gets a clear overdue case in team chat. The quote and decision needed appear together.