Square creates tools that help sellers of all sizes start, run and grow their businesses. Square’s point-of-sale service offers tools for every part of running a business, from accepting credit cards and tracking inventory to real-time analytics and invoicing.
Draft shopper thank-yous using verified recent purchases.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Alert store managers when items run low or sell out.
Your store managers hear when an item runs low, sells out, or recovers, with the latest count and store in the email.
Give shoppers paid invoice PDFs and flag invoices that need attention.
Your customers get a paid invoice PDF after payment, and your billing team hears when an invoice or email needs attention.
Draft defect replies for shoppers using orders and replacement rules.
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
Draft complaint replies using shoppers' purchase history.
Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.
Combine yesterday's store sales into one dated CSV.
Your daily sales CSV brings location totals together for your reporting spreadsheet, without pulling separate reports by hand.
Draft shopper refund replies after checking orders and prior refunds.
Get a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.
Answer shoppers' product and order questions in store chat.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.