- AI-Agent
- Ready to Run
Draft 5-Star Review Replies
Use verified purchases when available to personalize thank-yous
Use this Agent instantly or customize it - no programming needed
- review rowsreview rows
Your review rows show which ratings need replies and whose identities your team verified.
- recent purchasesrecent purchases
Your completed purchases show what verified customers bought and when.
- reply preferencesreply preferences
Your chosen tone and purchase window shape each thank-you.
Your review spreadsheet holds reviews and keeps each draft beside its approval status.
Your purchase history system shows dated purchases for customers your team has verified.
- reply draftsreply drafts
Your draft thanks the reviewer and names a purchase only when the match is clear.
- approval statusesapproval statuses
Your review row says Needs owner approval so you can decide whether to post.
- purchase detail notespurchase detail notes
Your review row flags unavailable purchase details when its customer ID is missing or uncertain.
This Agent finds new, brief 5-star reviews in your sheet each morning. It checks verified customers' recent purchases. It leaves grounded thank-yous for your approval.
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Google SheetsUsed as:
- Review spreadsheet
Google Sheets holds reviews and keeps each draft beside its approval status.
monday.comUsed as:
- Review spreadsheet
monday.com holds reviews and keeps each draft beside its approval status.
- Purchase history system
monday.com shows dated purchases for customers your team has verified.
ShopifyUsed as:
- Purchase history system
Shopify shows dated purchases for customers your team has verified.
Microsoft ExcelUsed as:
- Review spreadsheet
Microsoft Excel holds reviews and keeps each draft beside its approval status.
KajabiUsed as:
- Purchase history system
Kajabi shows dated purchases for customers your team has verified.
SquareUsed as:
- Purchase history system
Square shows dated purchases for customers your team has verified.
WooCommerceUsed as:
- Purchase history system
WooCommerce shows dated purchases for customers your team has verified.
Microsoft Office 365Used as:
- Review spreadsheet
Microsoft Office 365 holds reviews and keeps each draft beside its approval status.
SmartsheetUsed as:
- Review spreadsheet
Smartsheet holds reviews and keeps each draft beside its approval status.
PodioUsed as:
- Review spreadsheet
Podio holds reviews and keeps each draft beside its approval status.
- Purchase history system
Podio shows dated purchases for customers your team has verified.
Ecwid by LightspeedUsed as:
- Purchase history system
Ecwid by Lightspeed shows dated purchases for customers your team has verified.
SamCartUsed as:
- Purchase history system
SamCart shows dated purchases for customers your team has verified.
MemberPressUsed as:
- Purchase history system
MemberPress shows dated purchases for customers your team has verified.
BoulevardUsed as:
- Purchase history system
Boulevard shows dated purchases for customers your team has verified.
SallaUsed as:
- Purchase history system
Salla shows dated purchases for customers your team has verified.
KintoneUsed as:
- Review spreadsheet
Kintone holds reviews and keeps each draft beside its approval status.
Made for your industry
Draft 5-Star Review Replies is made for businesses in these industries.
- Retail
Draft shopper thank-yous using verified recent purchases.
Show all Agents for the Retail industry - Home Services
Draft homeowner thank-yous using verified recent service details.
Show all Agents for the Home Services industry - Beauty and Wellness
Draft client thank-yous using verified recent purchases.
Show all Agents for the Beauty and Wellness industry - Restaurants
Draft diner thank-yous using confirmed recent orders.
Show all Agents for the Restaurants industry - Automotive Services
Draft customer thank-yous using verified recent service purchases.
Show all Agents for the Automotive Services industry
Made for your role
Draft 5-Star Review Replies is made for people in these roles.
- Customer Service Manager
Prepare positive review replies for owner approval.
Show all Agents for the Customer Service Manager role - Business Owner
Prepare personal five-star replies for owner approval.
Show all Agents for the Business Owner role - Marketing Manager
Prepare public review replies grounded in purchase history.
Show all Agents for the Marketing Manager role - Reputation Manager
Draft grounded thank-yous for sparse five-star reviews.
Show all Agents for the Reputation Manager role - Restaurant Manager
Draft diner thank-yous from confirmed recent orders.
Show all Agents for the Restaurant Manager role - Store Manager
Draft shopper replies from verified purchases.
Show all Agents for the Store Manager role
Made for your department
Draft 5-Star Review Replies is made for people in these departments.
- Marketing
Prepare purchase-based review replies for owner approval.
Show all Agents for the Marketing department - Customer Service
Draft five-star thank-yous using verified customer purchases.
Show all Agents for the Customer Service department - Customer Experience
Turn sparse positive reviews into personal replies for approval.
Show all Agents for the Customer Experience department
How Draft 5-Star Review Replies works
4 steps, in order, on every run.
-
Find Brief 5-Star ReviewsRead new ratings in your shared sheet. Skip reviews with a meaningful comment or an existing reply.
-
Check Recent PurchasesLook up completed orders within your chosen window when the row has a verified customer ID. Continue without purchase details otherwise.
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Draft a Specific Thank-YouThank the reviewer for the rating. Mention a recent purchase only when the match is clear, without suggesting they praised the item.
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Leave Drafts for ApprovalAdd each draft beside its review link and mark it Needs owner approval. Leave posting to you.
How to Get Started
Connect the tools you already use, such as Google Sheets, monday.com or Shopify.
16 tools
- Choose the shared review sheet and columns for rating, comment, review link, customer ID, draft reply, and approval status.
- Have the teammate who enters reviews add a customer ID only after confirming the reviewer is that customer; leave it blank when uncertain.
- Connect the purchase history and choose the locations and how many days count as a recent purchase.
- Set the owner's preferred reply tone and the approval status used for unsent drafts.
Use safe mode to approve every result before it goes out, or let the Agent run automatically.
FAQs
Frequently asked questions about the Draft 5-Star Review Replies:
No. You review each draft in the shared sheet and post it through your usual review channel.
Your team can leave the customer ID blank. The draft then thanks the reviewer for the rating without mentioning a purchase.
It handles new 5-star ratings with little or no comment. Reviews with complaints or meaningful detail stay with your regular reply workflow.
Yes. You choose the locations, recent purchase window, and reply tone during setup.
It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.
Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.
The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.
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