Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Identify prospective clients and draft introductions backed by company facts.
Your automated outreach starts with buyers who fit your profile. Review tailored emails before sending, then see every message and result in your sheet.
Draft replies to client introductions using notes on the people involved.
Your introduction replies are ready to review in the original thread, and a private chat message points you to the draft.
Email referred prospects about the advice they need and log the introduction.
New referral leads get an introduction tied to their stated need, and you can see the exact email and next step on the lead.
Remove work labels from client emails when linked tasks finish.
Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.
Move labeled client requests into a shared task list without duplicates.
Your marked Gmail conversations become shared Notion tasks, and finished work leaves your labeled inbox.
Recap client email threads with decisions and next steps.
Get the decisions and next steps from a long email thread in your private work chat, without rereading the whole conversation.
Keep client engagement mail and explain each cleanup decision.
Your inbox stays clearer each week as clearly unwanted mail goes to trash and you get an explanation for every decision in your private chat.
Reply to client email and hand off requests due before the consultant returns.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Bring client updates and unanswered questions into team chat.
Keep your team current with an email summarizer that posts morning and evening inbox digests, including requests and deadlines.
Label client requests needing a reply and project updates by purpose.
Spot emails that need a reply or other attention, while your remaining inbox messages get labels that explain their purpose.
Sort client engagement emails by topic and urgency.
Your inbox shows email topics and importance, making client, supplier, and team requests easier to follow up.
Group client engagement emails and flag requests needing a response.
Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.