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Summarize Email Threads

Send key decisions and next steps to your private work chat

Use this Agent instantly or customize it - no programming needed

Summarize a selected email thread in private chat
Reads
  • Summary label change
    Summary label change

    Your chosen label tells the Agent which email thread you want summarized.

  • Email thread
    Email thread

    Your selected thread provides the messages, senders, dates, subject, and readable text.

  • Private chat
    Private chat

    Your chosen private chat gives the Agent a place to send the summary or a reading problem.

Email tool
Email tool

Your email tool reports when you add the chosen label and lets the Agent read the whole thread.

Email tool
Is the selected thread missing or unreadable?YesNo
Post a brief explanation to your private chat
Writes
  • Reading problem
    Reading problem

    Your chat gets a brief explanation when the selected thread is missing or unreadable.

Work chat
Work chat

Your work chat receives the summary in the private chat you choose.

Work chat
Summarize the conversation and post its next actions
Writes
  • Chat summary
    Chat summary

    Your chat gets the main points, decisions, deadlines, and follow-ups, with any missing details called out.

This Agent waits for you to label an email thread for a summary. It reads the whole conversation and posts a short account to your chosen private chat. You see the decisions and follow-ups that need attention.

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Gmail
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Microsoft Outlook
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Zoom
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Microsoft Office 365
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Zoho Mail
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Front
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Superchat
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Microsoft Exchange
Used as:
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Made for your industry

Summarize Email Threads is made for businesses in these industries.

Made for your role

Summarize Email Threads is made for people in these roles.

Made for your department

Summarize Email Threads is made for people in these departments.

How Summarize Email Threads works

4 steps, in order, on every run.

  1. Find the selected threadFind the thread when you add your chosen summary label. Group label changes so the conversation prompts one summary.
  2. Read the full conversationRead messages in order, including senders and dates. If a body is unavailable, use the readable messages and flag the gap.
  3. Write a concise summarySummarize the main points and clear decisions. Include deadlines and requested follow-ups without guessing missing details.
  4. Post to your private chatPost the summary with its email subject to the chat you chose. Retain the failed run for retry if the chat cannot accept it.

How to Get Started

Connect your tools

Connect the tools you already use, such as Gmail, Microsoft Outlook or Zoom.

8 tools
Set your rules
  • Create or choose the email label that means 'summarize this email' and connect the mailbox that holds the threads.
  • Choose the existing private work chat where that mailbox owner's summaries should be posted.
  • Authorize reading email thread contents and posting messages in the chosen chat.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Summarize Email Threads:

How do I choose which emails to summarize?

Choose a label that means ‘summarize this email’ and connect your mailbox. Adding that label to a thread starts its summary.

Where will my summaries go?

Choose an existing private work chat for your mailbox. Your summaries appear there with the email subject.

What if the Agent cannot read the whole thread?

You get a note about any missing message bodies. If the thread cannot be read, you get a brief explanation in chat when delivery works.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.