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Sort Work Emails

Sort new emails by your rules and flag requests needing attention

Use this Agent instantly or customize it - no programming needed

Sort each new work email by your rules
Reads
  • new work email
    new work email

    Your new email supplies its sender, subject, message, and current labels.

  • category rules
    category rules

    Your sheet defines each category and which requests are urgent or customer-facing.

  • attention and review label names
    attention and review label names

    Your chosen names tell the Agent how to label attention and review cases.

Work inbox
Work inbox

Your work inbox supplies new emails and lets the Agent add category and attention labels.
Work inbox
Category sheet
Category sheet

Your category sheet holds the category definitions and rules for requests needing attention.
Compare the email with your category rules
Did creating or applying a needed label fail?YesNo
Report the message ID and failed label action
Writes
  • label failure report
    label failure report

    You receive the message ID and the label action that failed.

Are the category rules missing or unusable?YesNo
Label the email Needs Review
Writes
  • Needs Review label
    Needs Review label

    Your email gets this label when its category or attention status needs your judgment.

Is the category or attention decision uncertain?YesNo
Label the email Needs Review and flag clear requests
Writes
  • Needs Review label
    Needs Review label

    Your email gets this label when its category or attention status needs your judgment.

  • Needs Attention label
    Needs Attention label

    Your urgent or customer-facing requests appear together under this label.

Apply the category label and flag requests needing attention
Writes
  • category label
    category label

    Your email gets this label when it clearly matches a category.

  • Needs Attention label
    Needs Attention label

    Your urgent or customer-facing requests appear together under this label.

This Agent waits for new work email, then reads it against your category sheet. It labels clear matches and marks urgent or customer-facing requests for attention. Unclear messages go to Needs Review.

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Gmail
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Microsoft Outlook
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Zoom
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Microsoft Office 365
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Zoho Mail
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Front
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Made for your industry

Sort Work Emails is made for businesses in these industries.

Made for your role

Sort Work Emails is made for people in these roles.

Made for your department

Sort Work Emails is made for people in these departments.

How Sort Work Emails works

4 steps, in order, on every run.

  1. Read the new emailRead the new email and its existing labels in your chosen work inbox.
  2. Check your category rulesRead the category definitions and attention criteria from the sheet range you choose.
  3. Classify the emailChoose the best supported category and identify requests needing attention. Flag uncertain decisions for review.
  4. Apply inbox labelsCreate missing labels, then add the matching category and Needs Attention when warranted. Put uncertain messages under Needs Review.

How to Get Started

Connect your tools

Connect the tools you already use, such as Gmail, Microsoft Outlook or Zoom.

6 tools
Set your rules
  • Choose the work inbox to watch and connect it for reading messages and managing labels.
  • Provide the category sheet and range with columns for category name, definition, and the criteria for urgent or customer-facing requests.
  • Choose the label names for Needs Attention and Needs Review; the Agent creates any missing category or attention labels.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Sort Work Emails:

What do I need to set up?

You choose the work inbox and category sheet range. You also name the Needs Attention and Needs Review labels.

What happens when an email does not fit a category?

You find it under Needs Review instead of an uncertain category. Clear urgent or customer-facing requests also appear under Needs Attention.

Can I change the sorting rules?

Yes. You can edit the category definitions and attention criteria in your chosen sheet. The next new email uses the current rules.

What if a label cannot be added?

Your email stays unchanged, and you receive the message ID and failed label action so you can resolve it.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.