AI-Agents for IT Services working with Chatwork
Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Count open service deals by stage for the weekly sales review.
Your sales lead gets a Monday view of open deal counts and values by stage, with the reporting period and any missing amounts clear.
47 toolsLog client problem reports and alert the team to urgent issues.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
42 toolsSend a due follow-up about the IT help a prospect requested.
Your follow-ups to sales leads go into the original email thread, and replies reach your chat so you can take over.
16 toolsHand a client's unresolved support chat to a teammate for a decision.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
32 toolsClear support email labels when the related task is done.
Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.
9 toolsAdd labeled support emails to a shared task list and clear completed ones.
Your marked Gmail conversations become shared Notion tasks, and finished work leaves your labeled inbox.
12 toolsAlert the security team to advisories on watched client products.
Get vulnerability alerts in your security channel when vendor advisories mention products or CVEs on the watch list you set.
18 toolsHighlight support commitments and fees in signed client agreements.
Your account team gets a contract summary and a link to the signed agreement in chat, with unclear terms flagged for review.
10 toolsSummarize client support requests and open questions for the team.
Keep your team current with an email summarizer that posts morning and evening inbox digests, including requests and deadlines.
20 toolsFollow up on service inquiries and invite prospects to discuss their needs.
Interested prospects get a personal invitation to talk, and you see exactly what went out or why it was held.
12 toolsMark IT service leads contacted after a rep's first email.
Your CRM shows when a rep first emailed a lead and whether follow-up is owed, with uncertain matches sent to the rep for review.
11 toolsCreate a folder for each approved client project and message its location.
Your team can find new project work in a shared folder named by your rules, with its link on the project row and in the requester's chat.
15 tools
