AI-Agents for Evidence Checking in IT Services working with Chatwork

Highlight support commitments and fees in signed client agreements.

Your account team gets a contract summary and a link to the signed agreement in chat, with unclear terms flagged for review.

Works with10 tools

Answer support teams from shared runbooks and name the source files.

Your teammates get answers in the same chat conversation, with document names they can check for themselves.

Works with12 tools

File client incident reports and flag critical cases for responders.

Your team gets a PDF incident report to review, and critical cases reach responders according to the severity labels you choose.

Works with7 tools

Log client service terms and end dates from shared agreements.

Your team gets a linked tracker row and a contract summary to check when someone shares a readable contract file in chat.

Works with9 tools

Hold implementation scope approval after a revision appears in chat.

Your reviewer can see the revised scope before signing off, while the pending approval waits with a link to the announcement.

Works with8 tools

Flag client delivery issues missing a clear question for reviewers.

Your issue owner sees the reviewer's blocker on a ready issue when the decision question is missing.

Works with12 tools

Draft replies to client service questions for teammate review.

Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.

Works with7 tools

Send approved replies to support questions sent to client-facing staff.

Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.

Works with5 tools

Show where revised service quotes change approved project scope.

See where a revised quote differs from the deal before your reviewer decides. Find the details on the quote and in team chat.

Works with27 tools

Draft blog posts from common client support questions and published guides.

Get a blog draft grounded in your published help articles and real customer questions, with unanswered points flagged for your review.

Works with14 tools

Draft replies to client support requests from the full email thread.

Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.

Works with