Alert responders and file PDF reports from incident chat
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Your intake message identifies the incident, account, severity, affected systems, and what happened.
Your settings define critical severity labels, report sections, filename, and shared folder.
Your incident chat brings in incident messages and carries critical alerts and report links.
Your intake thread shows which facts the reporter must add before a report can begin.
Your response team sees critical incident facts and a link to the intake message.
Your intake thread says when the critical alert did not reach responders.
Your shared folder holds a PDF with reported facts, provisional analysis, and next actions.
Your shared report folder stores each report PDF and gives responders a link they can open.
Your intake thread says when the PDF or its shared link is unavailable.
Your intake thread links to the PDF and asks the response lead to review it.
This Agent checks a new incident intake message for missing details. It alerts responders when severity meets your threshold, then drafts and files a PDF. Your team gets its link for review.
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Slack brings in incident messages and carries critical alerts and report links.
Google Drive stores each report PDF and gives responders a link they can open.
ClickUp brings in incident messages and carries critical alerts and report links.
Zoom brings in incident messages and carries critical alerts and report links.
Google Contacts stores each report PDF and gives responders a link they can open.
Google Chat brings in incident messages and carries critical alerts and report links.
Chatwork brings in incident messages and carries critical alerts and report links.
Draft Incident Reports is made for businesses in these industries.
Turn product incident messages into reports for review.
Show all Agents for the Software industryFile client incident reports and flag critical cases for responders.
Show all Agents for the IT Services industryRecord account incidents with provisional impact for review.
Show all Agents for the Financial Services industryFile reports on incidents affecting care systems for review.
Show all Agents for the Healthcare industryDocument incidents affecting public service systems for review.
Show all Agents for the Government industryDocument critical network outages for response team review.
Show all Agents for the Telecommunications industryDraft service outage reports from incident messages.
Show all Agents for the Energy and Utilities industryDraft Incident Reports is made for people in these roles.
Document product incidents with provisional causes and next actions.
Show all Agents for the Software Engineer roleDraft reports that distinguish incident facts from possible causes.
Show all Agents for the Security Analyst roleAlert responders to critical cases before sharing the report.
Show all Agents for the Incident Manager roleFlag critical incidents and share reports for response review.
Show all Agents for the Incident Responder roleDraft Incident Reports is made for people in these departments.
Flag critical service disruptions for responders.
Show all Agents for the Operations departmentDocument product outages with provisional impact and next actions.
Show all Agents for the Software Engineering departmentFile reports on system incidents in the shared folder.
Show all Agents for the Information Technology departmentTurn security incident messages into reports for review.
Show all Agents for the Information Security department4 steps, in order, on every run.
Connect the tools you already use, such as Slack, Google Drive or ClickUp.
7 toolsUse safe mode to approve every result before it goes out, or let the Agent run automatically.
Frequently asked questions about the Draft Incident Reports:
You choose the severity labels that call for an alert. The Agent uses the severity the reporter provided and does not silently downgrade it.
The Agent asks the reporter for missing facts in the intake thread. It waits to classify urgency or write the report until they respond.
Your PDF labels possible causes and impact as provisional. If the message lacks evidence, the Agent marks them unknown and lists what responders should verify.
You choose a shared folder that the response team can open. If an upload fails or the team cannot open the link, the Agent reports the problem in the intake thread.
It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.
Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.
The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.