Book appointments, reschedule clients, send meeting links. Every one is ready to run, and you can adjust it in plain language.
Send a due follow-up about the IT help a prospect requested.
Your follow-ups to sales leads go into the original email thread, and replies reach your chat so you can take over.
Follow up on service inquiries and invite prospects to discuss their needs.
Interested prospects get a personal invitation to talk, and you see exactly what went out or why it was held.
Send next-step emails to prospects discussing IT services.
Keep prospect conversations moving with relevant follow-up emails, and see what went out or needs your attention.
Find shared openings for colleagues on client projects.
Find a meeting time that works for everyone without comparing calendars yourself. Get shared openings back in the same team chat.
Find shared openings for service teams working across time zones.
Get meeting options across time zones, based on your team's current calendars and the local hours you choose for each person.
Create a support team call from a private request and return its link.
Get a fresh joining link in the same private chat where you ask for a call, ready to share with your team.
Post new service team call links where colleagues can join.
Your team gets the Zoom join link in the channel you choose, and the host gets a message when the invitation goes through.
Put new service team meeting links in the team's chat channel.
Your team can find new Zoom meeting links in the channel you choose, and hosts know where participants should look.
Put service team meeting links in the assigned team channel.
Your team finds meeting links in its usual channel, with the time and purpose close by. Organizers get a direct link to the post.
Draft calm replies to clients upset about unresolved IT issues.
Your support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.
Draft replies to clients' IT support questions for review.
Get an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.