AI-Agents for Technical Support Engineers in IT Services working with Chatwork
Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Send After-Hours Replies
Flag overnight product issues that still need a personal reply.
Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.
Works with
21 tools
21 tools
Draft Angry Customer Replies
Draft careful replies to angry customers with product issues.
Your support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.
Works with
5 tools
5 tools
1–2 of 2
