Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Answer routine homeowner messages and alert staff to unclear requests.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Follow up on homeowners' inquiries with a personal invitation to talk.
Interested prospects get a personal invitation to talk, and you see exactly what went out or why it was held.
Add service inquiries from ads to the lead list for follow-up.
Your sales lead list catches up with yesterday's ad inquiries, while your team gets a short chat list of matches and missing details to review.
Answer common service DMs and flag job-specific requests to the owner.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Turn approved homeowner praise into captions for review.
Get a testimonial social media post caption that fits its graphic and honors the customer's sharing permission, ready for your review.
Answer common service questions and flag inquiries needing a person.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Answer service questions by phone and flag requests for a callback.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Answer homeowners' WhatsApp questions about services and rates.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
Bring homeowner messages and photos to the team for a reply.
Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.
Book home service visits from client messages after checking availability.
Your clients can book, cancel, or check appointments in a Telegram chat, while your calendar stays current.
Prepare homeowner chat replies using past service notes.
Give your team a customer service reply draft in the chat, with relevant account context ready for review before anyone sends it.
Draft private answers to homeowners asking about services.
Your page manager gets private reply drafts to review, plus a clear status when your team already answered the question.