JustCall helps sales and support teams to connect easily with their leads & customers. We provide a cloud based service that allows you to make calls and send text messages.
Keep homeowners updated when a technician's arrival window changes.
Your dispatch team can keep arrival texts aligned with current visit windows and see which messages reached customers.
List failed appointment texts for customer follow-up.
Get a morning list of texts that failed or expired, with the phone numbers and reported reasons your team needs for follow-up.
Send customers approved visit updates at the requested local time.
Your personalized customer texts reach the sending service when due, and a reply tells you what happened or needs attention.
Book home service visits from customer texts on the owner's calendar.
Your calendar holds appointments requested by text, and customers get a confirmation with the time and purpose.
Answer common homeowner texts and flag requests needing a person.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Draft replies to homeowners' service questions for review.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.