- AI-Agent
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Book Text Appointments
Turn customer appointment texts into calendar bookings and confirmations
Use this Agent instantly or customize it - no programming needed
- Customer appointment textCustomer appointment text
Your customer's new text supplies their request or an answer to an earlier booking question.
- Recent customer textsRecent customer texts
Your recent conversation shows which question or open times the customer is answering.
- Booking preferencesBooking preferences
Your chosen hours, appointment length, time zone, and booking limits define when customers can book.
- Calendar busy timesCalendar busy times
Your calendar shows occupied times around the requested appointment so the Agent can find an opening.
Your text messaging service receives appointment texts, keeps the conversation, and sends booking replies.
Your appointment calendar shows busy times and holds appointments with their purpose and customer number.
- Booking questionBooking question
Your customer gets one question about the missing detail before you reserve any time.
- Available appointment timesAvailable appointment times
Your customer gets two open options when their requested time cannot be booked.
- Available appointment timesAvailable appointment times
Your customer gets two open options when their requested time cannot be booked.
- Calendar appointmentCalendar appointment
Your calendar holds the saved time, appointment purpose, and customer phone number.
- Unconfirmed booking noticeUnconfirmed booking notice
Your customer hears that the time is unconfirmed when the calendar cannot save it.
- Booking confirmationBooking confirmation
Your customer receives the saved appointment's date, time, time zone, and purpose by text.
This Agent reads customer appointment texts and asks for missing details. It checks your calendar, books an open time, and confirms the time and purpose by text.
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Google CalendarUsed as:
- Appointment calendar
Google Calendar shows busy times and holds appointments with their purpose and customer number.
Microsoft OutlookUsed as:
- Appointment calendar
Microsoft Outlook shows busy times and holds appointments with their purpose and customer number.
LeadConnectorUsed as:
- Text messaging service
LeadConnector receives appointment texts, keeps the conversation, and sends booking replies.
- Appointment calendar
LeadConnector shows busy times and holds appointments with their purpose and customer number.
TwilioUsed as:
- Text messaging service
Twilio receives appointment texts, keeps the conversation, and sends booking replies.
Acuity SchedulingUsed as:
- Appointment calendar
Acuity Scheduling shows busy times and holds appointments with their purpose and customer number.
QuoUsed as:
- Text messaging service
Quo receives appointment texts, keeps the conversation, and sends booking replies.
JustCallUsed as:
- Text messaging service
JustCall receives appointment texts, keeps the conversation, and sends booking replies.
Microsoft ExchangeUsed as:
- Appointment calendar
Microsoft Exchange shows busy times and holds appointments with their purpose and customer number.
SimplyBook.meUsed as:
- Appointment calendar
SimplyBook.me shows busy times and holds appointments with their purpose and customer number.
Made for your industry
Book Text Appointments is made for businesses in these industries.
- Healthcare
Book patient visits from texts and confirm their appointment times.
Show all Agents for the Healthcare industry - Home Services
Book home service visits from customer texts on the owner's calendar.
Show all Agents for the Home Services industry - Beauty and Wellness
Book client treatments from texts and confirm their visit times.
Show all Agents for the Beauty and Wellness industry - Automotive Services
Book service visits from customer texts on the shop calendar.
Show all Agents for the Automotive Services industry - Sports and Recreation
Book training sessions from client texts around open hours.
Show all Agents for the Sports and Recreation industry - Photography
Book client shoots from texts and confirm their times.
Show all Agents for the Photography industry - Veterinary Services
Book pet visits from client texts and confirm their times.
Show all Agents for the Veterinary Services industry
Made for your role
Book Text Appointments is made for people in these roles.
- Administrative Assistant
Handle texted appointment requests against the owner's calendar.
Show all Agents for the Administrative Assistant role - Scheduling Coordinator
Check open times and confirm appointments from customer texts.
Show all Agents for the Scheduling Coordinator role - Business Owner
Book customer appointments from texts on the owner's calendar.
Show all Agents for the Business Owner role - Receptionist
Answer booking texts and add confirmed visits to the calendar.
Show all Agents for the Receptionist role - Photographer
Book client shoots from texts and confirm the time.
Show all Agents for the Photographer role - Service Advisor
Book service visits from customer texts in the shop calendar.
Show all Agents for the Service Advisor role - Hairstylist
Book salon visits from client texts and confirm the time.
Show all Agents for the Hairstylist role - Personal Trainer
Book training sessions from client texts around open hours.
Show all Agents for the Personal Trainer role - Massage Therapist
Book massage sessions from client texts and confirm the time.
Show all Agents for the Massage Therapist role - Esthetician
Book treatment visits from client texts in the calendar.
Show all Agents for the Esthetician role
Made for your department
Book Text Appointments is made for people in these departments.
- Administration
Keep the owner's calendar current as customers text for appointments.
Show all Agents for the Administration department - Scheduling
Book appointments from customer texts around the owner's open hours.
Show all Agents for the Scheduling department - Front Desk
Reply to booking texts and confirm each appointment time.
Show all Agents for the Front Desk department
How Book Text Appointments works
5 steps, in order, on every run.
-
Clarify the appointment requestRead the new text with recent messages. Ask one focused question if the purpose or timing is unclear.
-
Check the calendarCheck the requested time against your calendar and booking rules. Find out whether it is open.
-
Offer open alternativesOffer two open times by text when the requested time does not work. Wait for the customer's choice.
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Book the chosen timeRecheck the chosen time, then save the appointment. If saving fails, text that the time is unconfirmed.
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Confirm the appointmentText the customer the saved time and purpose. Include the date and time zone in the confirmation.
How to Get Started
Connect the tools you already use, such as Google Calendar, Microsoft Outlook or LeadConnector.
9 tools
- Connect the customer-facing text number and the owner's appointment calendar.
- Set the owner's time zone, bookable days and hours, appointment length, booking lead time, and any gap required between appointments.
- Set how far ahead customers may book and whether a customer's stated time zone or the owner's time zone governs each request.
Use safe mode to approve every result before it goes out, or let the Agent run automatically.
FAQs
Frequently asked questions about the Book Text Appointments:
Your customer gets a focused question before anything goes on your calendar. You choose the booking hours and how far ahead they can book.
Your customer gets two open alternatives by text. The Agent checks their chosen time again before adding the appointment.
You connect your customer-facing text number and your appointment calendar. You also set your time zone and appointment length.
Your customer gets a text saying the time is unconfirmed. You follow up to arrange the appointment.
It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.
Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.
The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.
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