AI-Agents for Customer Service Managers

List customers whose WhatsApp review requests need follow-up.

See whose WhatsApp review request was not sent after a completed order. Your spreadsheet shows their phone number and logged reason.

Works with

Find new negative reviews that need a closer look.

Your team gets a weekly log of new public reviews, with sentiment labels that make unhappy customers easier to spot.

Works with

Route questions without a supported answer to the service team.

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools

Draft complaint follow-ups with decisions flagged for review.

Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.

Works with4 tools

Answer repeat chats and open tickets for questions needing staff.

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools

Draft customer replies for your team to review before sending.

Get tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.

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Answer repeat chat questions and send unresolved conversations to staff.

Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.

Works with4 tools

Route unresolved website chats to the support team with their history.

Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.

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Answer website chat questions and pass unsupported ones to the team.

Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

Works with10 tools

Flag overnight replies that need the team's review.

Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.

Works with4 tools

Flag support threads that need a person to answer.

Questions your guide covers get answers in the original email thread. Your team sees which ones need review.

Works with6 tools

Prepare complaint replies for the team to review before sending.

Your support inbox gets a reply draft that addresses the complaint and names the next step your team has confirmed.

Works with