Agents help Restaurant Hosts keep tables ready and guests informed.
Check table requests against booked times and reply to diners.
You can handle booking requests in chat without checking the sheet by hand. Requesters get a confirmation or a clear next step.
Answer dining questions by phone and pass calls needing a host.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Add guests' table bookings to the reservation book and text confirmations.
Your guests get a table confirmation or another open time by text, with confirmed bookings saved in your restaurant reservation platform.