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Book Tables From Texts

Book tables from guest texts or offer open times

Use this Agent instantly or customize it - no programming needed

Check table requests and reply to guests
Reads
  • Guest text
    Guest text

    Your guest's text gives the table request and the conversation to reply in.

  • Booking rules
    Booking rules

    Your booking rules set the times, party sizes, and guest details you accept.

  • Table availability
    Table availability

    Your live openings show which tables fit the party and time.

Restaurant reservation platform
Restaurant reservation platform

Microsoft Office 365 receives guest texts, shows open tables, saves bookings, and sends replies.
Is a required booking detail missing or unclear?YesNo
Ask the guest for the missing detail
Writes
  • Question about booking details
    Question about booking details

    Your guest gets a reply asking for the detail needed to book a table.

Is the party too large or no allowed time open?YesNo
Tell the guest this request needs the host's help
Writes
  • Host help reply
    Host help reply

    Your guest hears that this request needs the host's help.

Is the requested time full?YesNo
Offer a nearby open time for the guest to accept
Writes
  • Alternative time offer
    Alternative time offer

    Your guest gets an open time to accept before any table is booked.

Save the table and confirm it, or recheck and offer a new time if saving fails
Writes
  • Table reservation
    Table reservation

    Your reservation book holds the guest's saved table, time, and contact details.

  • Booking confirmation
    Booking confirmation

    Your guest gets the saved date, time, and party size in the same conversation.

  • Alternative time offer
    Alternative time offer

    Your guest gets an open time to accept before any table is booked.

This Agent reads a guest's text requesting a table. It checks live availability, books an open table, and confirms the details by text. When the time is full, it offers another opening.

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Microsoft Office 365
Used as:
Show all Agents working with Microsoft Office 365

Made for your industry

Book Tables From Texts is made for businesses in these industries.

Made for your role

Book Tables From Texts is made for people in these roles.

Made for your department

Book Tables From Texts is made for people in these departments.

How Book Tables From Texts works

4 steps, in order, on every run.

  1. Read the table requestPull the requested time and party size from the guest's text. Ask in the same conversation if a required detail is missing.
  2. Check live availabilityMatch the requested time and party size against open tables and your booking rules. Find a nearby opening if that time is full.
  3. Save an open tableBook the requested table with the guest's details when it is available. Wait for acceptance before booking any alternative.
  4. Reply in the same conversationConfirm the saved date and time by text, or offer a specific open time. Tell the guest when the host needs to help.

How to Get Started

Connect your tools

Connect Microsoft Office 365, the tool this Agent works with.

1 tool
Set your rules
  • Connect the restaurant's reservation text line, reservation book, and table availability for the venue.
  • Set the venue's booking hours, party size limits, table capacities, seating duration, and how far from the requested time to offer alternatives.
  • Choose the guest details required for a booking and the wording for confirmations and alternative-time replies.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Book Tables From Texts:

Can I choose which reservations the Agent books?

Yes. You set booking hours, party size limits, table capacities, and seating duration. Your host handles requests outside those rules.

What happens if the requested time is full?

Your guest gets a specific nearby opening to consider. The Agent waits for their acceptance before booking it.

What if the guest leaves out a detail?

The Agent asks for the missing date, time, party size, or guest name in the same conversation. It books after the guest provides the required details.

What must my restaurant reservation platform support?

You need a reservation text line, live availability, booking access, and replies in the same conversation. You choose the booking rules and reply wording.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.

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