Agents help Reservations teams keep bookings clear and customer replies moving.
Check booking requests and keep confirmed slots in the sheet.
You can handle booking requests in chat without checking the sheet by hand. Requesters get a confirmation or a clear next step.
Check available places and confirm each successful booking.
Keep your group session roster current as requests arrive, and give confirmed visitors the time and joining details they need.
Reply to common booking questions and flag requests needing review.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Compare available rentals and email guests priced booking choices.
Your guests get short-stay rental options with full-stay prices and booking links, while you see what went out on their request.
Send travelers stay options with prices and booking links.
Your travelers get a short list of stays with prices and booking links, right in the chat where they asked.
Draft first answers to booking chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Answer stay-policy questions from published pages and flag unclear terms.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
Turn guest texts into confirmed bookings or offers of open times.
Your guests get a table confirmation or another open time by text, with confirmed bookings saved in your restaurant reservation platform.