Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Draft first answers to booking chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Answer stay-policy questions from published pages and flag unclear terms.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.