Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Draft campus visit replies with open tour times.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
Answer visitor questions about applying with current source links.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.