Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Check available places and confirm each successful booking.
Keep your group session roster current as requests arrive, and give confirmed visitors the time and joining details they need.
Reply to common booking questions and flag requests needing review.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Draft first answers to booking chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Answer stay-policy questions from published pages and flag unclear terms.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.