Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Reply to common booking questions and flag requests needing review.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Send travelers stay options with prices and booking links.
Your travelers get a short list of stays with prices and booking links, right in the chat where they asked.
Answer stay-policy questions from published pages and flag unclear terms.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.