Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Track product bug reports raised in team chat.
Your bug reports keep their details and priority when your team files them from chat. Your team can find the issue link in the same thread.
Put new review replies and issue context in the owner's approval queue.
Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.