Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Check visit confirmations against the appointment calendar and draft replies.
Get a reply draft for meeting and appointment confirmations, with calendar differences or scheduling conflicts called out before you send.
Answer common visitor questions and flag requests needing staff help.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Answer common phone questions and share calls needing front desk follow-up.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Answer front desk questions about hours and services in WhatsApp.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
Answer common appointment texts and flag questions for front desk staff.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Confirm visit times by text and pass unclear requests to the coordinator.
Your customers get an automatic text message reply with their confirmed appointment time or next step, while unclear requests reach your coordinator.
Draft visitor replies with an open time and check-in details.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
Answer WhatsApp questions about hours and booked visits.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.
Answer visitor questions about hours and services from published pages.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.