Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Check visit confirmations against the appointment calendar and draft replies.
Get a reply draft for meeting and appointment confirmations, with calendar differences or scheduling conflicts called out before you send.
Answer common visitor questions and flag requests needing staff help.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.