AI-Agents for Intake in Customer Support
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Reply to standard new inquiries and flag those needing a personal answer.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
8 toolsPut a support ticket number and link on each ready customer request.
Your intake queue shows the ticket number and link. Support gets the issue and files at the urgency your rules call for.
5 toolsScreen complaint forms and route urgent cases to the right person.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.
Answer first-time visitor questions and flag missing service details.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
8 tools
