Agents help Social Listening Analysts spot brand conversations and share what matters.
Track new and edited posts across requested public communities.
Get a Monday table of new or changed posts from the public pages your team tracks, with source links and a clear list of pages the scraper could not read.
Flag unusual share and comment growth on watched pages.
Catch fast-rising Facebook posts while conversations are growing. Your editor gets a chat alert with traction figures and a timely story angle.
Share fresh company mentions with colleagues for response review.
Your team sees fresh Twitter mentions in its channel, with the post and link ready for a response decision.
Capture new and edited video comments with dates and source links.
See new and edited comments from your watched TikTok and YouTube videos in a dated feedback log, with links back to the source.
Save spoken content from flagged social videos for analysis.
Your research feed shows speech text for flagged social videos when captions are available. If they aren't, you see why.
Log video speech and caption gaps for social listening.
Your review document keeps Facebook video transcripts beside their links, with dated notes when captions are missing or posts cannot be opened.
Log new and edited posts from the public pages you monitor.
Your shared feed shows new and edited posts from the public pages you request, with dates and direct links.
Build dated, source-linked reports on active topic discussions.
Get a source-linked social media report for your campaign topic, with dated posts and the busiest discussions across the public sites you choose.
Log new and edited posts from watched public accounts.
Catch new and edited posts from the public accounts you follow, with links and a clear list of feeds that need a manual check.
Flag creator post changes and pages the scan could not reach.
See new and edited creator posts and pins in a dated table, with links to pages that need another look.
Compare new and edited comments across selected posts.
Keep a dated record of new and edited Instagram and Facebook comments from the public posts you choose to monitor.