Agents help Customer Insights Analysts keep customer feedback ready to study.
Share specific customer feedback from reviews of competing products.
Your team gets competitor review alerts in its discussion channel. Each alert shows a rating and useful customer feedback, with a link to the review.
Collect new public reviews for customer feedback analysis.
Get new public reviews in your research log and inbox after each morning scan, without duplicate emails for reviews already logged.
Draft SQL counts of customers matching the requested criteria.
Get a SQL count query in the chat thread, with a clear note on what it counts and which conditions it uses.
Draft SQL for questions about customer behavior.
Get a SQL query and a clear explanation in the same chat thread as your question, with results when you allow them.
Draft joins across customer and feedback tables for insight questions.
Get a SQL query with the joins and filters your question needs, plus a short explanation in the same help thread.
Group recurring needs and flag thin survey evidence.
Get a market research brief on your study page. See customer wording and response examples alongside messages to test.
Collect new and edited review text for customer analysis.
See new and edited customer reviews in one table, with ratings and links back to the source page.
Count customers per problem and flag gaps in interview evidence.
Get a Friday shortlist of customer problems ranked by reach, reported cost, and evidence. Open the interviews and see what to validate next.
Keep customer comments linked to the discussions that shaped them.
Keep your community discussions searchable week by week, with new posts and later replies to older threads in one archive.
Collect dated review changes with links for customer analysis.
See new and changed map reviews across your locations in a dated table, with links back to the reviews and notes on scans that need attention.
Match interview findings to product opportunity branches.
See which product opportunity tree branches deserve attention, with interview evidence and open questions ready for your review.
Save public buyer feedback with its source for each new product.
See buyer reviews for new research products in your log, with clear flags when a product needs another check.