Agents help Debt Collectors keep account details ready for follow-up.
List failed account texts and their recorded delivery reasons.
Get a morning list of texts that failed or expired, with the phone numbers and reported reasons your team needs for follow-up.
Find possible contact details for accounts needing follow-up.
Your contact request lists become review-ready spreadsheet rows, with found details and uncertain matches clearly flagged.
Add listed contact details to debtor leads after matching addresses.
Your lead sheet gains listed contacts and a profile link when names and addresses match, with unclear cases flagged for review.
Flag failed account texts and the numbers needing follow-up.
Get an SMS delivery report when a text fails. Your staff see phone numbers with open failures and reasons to follow up.