Answer team questions, send notes, open channels. Every one is ready to run, and you can adjust it in plain language.
Share specific customer feedback from reviews of competing products.
Your team gets competitor review alerts in its discussion channel. Each alert shows a rating and useful customer feedback, with a link to the review.
Surface what reviewers say about rivals for research discussion.
Your research team gets a clear review alert with the rating and link, while repeat links stay out of the channel.