AI-Agents for Customer Insights Analysts working with Zoom
Zoom brings teams together to get more done in a frictionless environment. Zoom's reliable, video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference systems
Share specific customer feedback from reviews of competing products.
Your team gets competitor review alerts in its discussion channel. Each alert shows a rating and useful customer feedback, with a link to the review.
17 toolsCollect new public reviews for customer feedback analysis.
Get new public reviews in your research log and inbox after each morning scan, without duplicate emails for reviews already logged.
5 toolsDraft SQL counts of customers matching the requested criteria.
Get a SQL count query in the chat thread, with a clear note on what it counts and which conditions it uses.
15 toolsDraft SQL for questions about customer behavior.
Get a SQL query and a clear explanation in the same chat thread as your question, with results when you allow them.
14 toolsDraft joins across customer and feedback tables for insight questions.
Get a SQL query with the joins and filters your question needs, plus a short explanation in the same help thread.
8 toolsSurface what reviewers say about rivals for research discussion.
Your research team gets a clear review alert with the rating and link, while repeat links stay out of the channel.
