Agents help Social Listening Analysts spot brand conversations and share what matters.
Track new and edited posts across requested public communities.
Get a Monday table of new or changed posts from the public pages your team tracks, with source links and a clear list of pages the scraper could not read.
Flag unusual share and comment growth on watched pages.
Catch fast-rising Facebook posts while conversations are growing. Your editor gets a chat alert with traction figures and a timely story angle.
Save spoken content from flagged social videos for analysis.
Your research feed shows speech text for flagged social videos when captions are available. If they aren't, you see why.
Log video speech and caption gaps for social listening.
Your review document keeps Facebook video transcripts beside their links, with dated notes when captions are missing or posts cannot be opened.
Log new and edited posts from the public pages you monitor.
Your shared feed shows new and edited posts from the public pages you request, with dates and direct links.
Log new and edited posts from watched public accounts.
Catch new and edited posts from the public accounts you follow, with links and a clear list of feeds that need a manual check.