Agents give Operations Coordinators more time to manage requests and reviewer handoffs.
Move requested files into team channels and report each result.
Your team gets the file in the named channel with the requester's note. The requester gets a link or a clear reason it could not be shared.
Return readable transcripts to colleagues who submit recordings.
Get a transcript with speaker labels and timestamps in your team's request thread, or a clear reason when it cannot be shared.