Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.
Check table requests against booked times and reply to diners.
You can handle booking requests in chat without checking the sheet by hand. Requesters get a confirmation or a clear next step.
Answer dining questions by phone and pass calls needing a host.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.