AI-Agents for Customer Service Managers working with Kommo
Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.
Keep a copy of sent chat replies and receive requests to step in.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
31 toolsSend approved DM replies and flag gaps for the account owner to resolve.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
23 toolsGet absence replies approved before they reach customers.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
14 toolsPut suggested first answers in the review chat for approval.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
22 tools
