Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.
Answer routine member messages and email a copy of each reply.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Answer common community DMs and flag questions without approved answers.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Turn recurring customer questions into a post draft that invites replies.
Get a social media engagement post draft when last week's customer poll shows a repeated question, with the supporting feedback in your chat.
Separate reader conversations needing an author from routine moderation.
Your morning blog comment list points you to reader questions and feedback that need your reply, with links to the conversations.
Keep ordinary posts moving while sending suspected spam to moderators.
Keep ordinary community posts moving while moderators get clear reasons and a link for anything that looks like spam.