Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Answer suitable questions and email a recap of replies and skips.
Keep useful community questions from getting buried, with thoughtful replies and a shared record of what you skipped.
Apply the chosen emoji to eligible posts and recap failed reactions.
You get emoji reactions on matching channel posts and a daily email that shows your manager what worked and what needs attention.
Answer routine member messages and email a copy of each reply.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Gather new group submissions for a daily approval email.
See new group posts awaiting approval in your morning email, with the details and links you need to review them.
Answer common public questions and email posts needing a personal reply.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Acknowledge straightforward community posts and flag personal replies.
Keep up with campaign hashtag posts. Your chosen reply reaches suitable mentions. Posts needing your response reach your inbox.
Answer clear forum questions and flag those needing personal review.
Matching questions get answers in your public help forum, and your community lead sees what needs a personal reply.
Answer common community DMs and flag questions without approved answers.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Answer common customer messages and surface sensitive questions.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.