Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Email account managers the signer list and invitation time.
Your renewal agreement reaches the right signers before its deadline, and you get an email showing who was invited and when.
Send birthday greetings to client contacts in the chosen tone.
Your contacts receive birthday greetings in the tone you choose, and your contact sheet shows which emails went out and which need review.
Summarize client conversations with decisions and requested follow-ups.
Get the decisions and next steps from a long email thread in your private work chat, without rereading the whole conversation.
Send approved absence replies to clients and flag urgent account needs.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.
Reply to client emails and route urgent account requests to the backup.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Book client check-ins and confirm the meeting by email.
Get meeting requests booked when the time is open, plus answers to schedule questions in the same email thread.
Send each new client a welcome with project details and a shared folder.
Your new clients get a welcome email with their project details and shared folder link. You see confirmation or the details needed first.
Welcome signed clients and receive a copy of each message.
Your new client gets a personal welcome after signing, with clear first steps and a link to share files.
Label client questions needing a reply and account updates by purpose.
Spot emails that need a reply or other attention, while your remaining inbox messages get labels that explain their purpose.
Acknowledge client messages when their usual account contact is away.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.