Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Summarize client conversations with decisions and requested follow-ups.
Get the decisions and next steps from a long email thread in your private work chat, without rereading the whole conversation.
Reply to client emails and route urgent account requests to the backup.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Book client check-ins and confirm the meeting by email.
Get meeting requests booked when the time is open, plus answers to schedule questions in the same email thread.
Send each new client a welcome with project details and a shared folder.
Your new clients get a welcome email with their project details and shared folder link. You see confirmation or the details needed first.
Welcome signed clients and receive a copy of each message.
Your new client gets a personal welcome after signing, with clear first steps and a link to share files.
Label client questions needing a reply and account updates by purpose.
Spot emails that need a reply or other attention, while your remaining inbox messages get labels that explain their purpose.