Apify is a marketplace of tools for AI. Thousands of ready-to-run tools called Actors get web data and automate tasks on the web.
Compare the complaint with the visit report before proposing a private remedy.
Get a thoughtful reply to a bad review, with your visit report checked and a private next step ready for your review.
Check complaint threads and flag disputed facts for the owner.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Keep new and edited customer complaints visible by location.
See new and changed map reviews across your locations in a dated table, with links back to the reviews and notes on scans that need attention.
Find new negative reviews that need a closer look.
Your team gets a weekly log of new public reviews, with sentiment labels that make unhappy customers easier to spot.
Answer website chat questions and pass unsupported ones to the team.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.