Zoho Sheet is a cloud-based spreadsheet software that allows you to create, edit, share and collaborate on spreadsheets in real time.
Surface urgent customer problems in chat with a link to their report.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
List customers whose WhatsApp review requests need follow-up.
See whose WhatsApp review request was not sent after a completed order. Your spreadsheet shows their phone number and logged reason.