Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.
Compare the complaint with the visit report before proposing a private remedy.
Get a thoughtful reply to a bad review, with your visit report checked and a private next step ready for your review.
Send managers review replies that address each customer's comments.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.