Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Prepare positive review replies for owner approval.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Flag urgent review complaints and prepare replies for owner approval.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
Prepare careful replies and record checks for unfamiliar reviews.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Send proposed customer replies with the original email for approval.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Draft responses to flagged customer emails for review.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Flag policy questions alongside cancellation drafts for review.
You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.
Compare the complaint with the visit report before proposing a private remedy.
Get a thoughtful reply to a bad review, with your visit report checked and a private next step ready for your review.
Check complaint threads and flag disputed facts for the owner.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Draft review replies that flag unresolved complaints for approval.
Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.
Flag unresolved complaints beside draft public replies.
Get personal replies to new verified reviews, with purchase and support context beside each draft for your approval before posting.
Send managers review replies that address each customer's comments.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Flag complaints for private follow-up alongside each reply draft.
Get a review reply to approve, with a separate note on any order issue to handle before you post.